Cancellation and Refund Policy for mRova Solutions:
Overview
a. mRova Solutions understands that circumstances may arise that require clients to cancel or request a refund for services.
b. This policy outlines the terms and conditions for cancellations and refunds.
Cancellation Policy
a. Clients may cancel services at any time by providing written notice to mRova Solutions.
b. Depending on the stage of the project, cancellation fees may apply. These fees will be outlined in the client’s contract and are based on the work completed and expenses incurred up to the point of cancellation.
c. In the event of a cancellation, mRova Solutions will provide the client with a detailed invoice outlining any applicable fees.
Refund Policy
a. mRova Solutions offers a refund for services in the following circumstances:
i. If the client cancels services within three (3) business days of signing the contract and before any work has been completed.
ii. If mRova Solutions is unable to complete the project due to unforeseen circumstances or issues on our end.
b. Refunds will be provided within thirty (30) business days of the request, minus any applicable cancellation fees.
c. Refunds will be made via the same payment method used for the initial transaction.
Limitations
a. mRova Solutions reserves the right to deny a refund or cancel services if the client violates the terms and conditions of the contract.
b. mRova Solutions is not responsible for any losses or damages incurred by the client as a result of the cancellation or termination of services.
Changes to this Policy
a. mRova Solutions may update this cancellation and refund policy from time to time, and any changes will be reflected on this page.
b. Clients are encouraged to review this policy periodically to stay informed of any changes.
Contact Information
a. Clients may contact mRova Solutions with questions or concerns about this cancellation and refund policy by emailing [insert email address].
By engaging the services of mRova Solutions, clients acknowledge that they have read and agree to the terms of this cancellation and refund policy.
